Last Updated: October 1, 2025
Please read these Terms of Service carefully before using the services, features, and content offered by Bia Consulting Limited trading as Bia Innovate ("we," "us," or "our"). These Terms of Service set forth the legally binding terms and conditions for your use of our website and our "Upskill with Bia Innovate" services (collectively, the “Services”).
Our Company Details:
Company Name: Bia Consulting Limited
Company Registration Number: 15001705
Registered Address: 20 Wenlock Road, London, England, London, N1 7GU
1. Acceptance of Terms By accessing or using our Services in any manner, including purchasing coaching lessons, enroling in online courses, or downloading digital products, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.
2. The Services The Services include the provision of online coaching sessions, online courses, downloadable digital content such as PDFs and ebooks, and other educational materials related to business and personal development.
3. Payments, Refunds, and Cancellations
Payment in Advance: All Services, including coaching sessions, online courses, and digital products, must be paid for in full and in advance of delivery or access.
Digital Products & Online Courses: All sales of digital products and online courses are final. Due to the instant access nature of these items, they are strictly non-refundable and non-exchangeable once your purchase is complete.
Coaching Services: All payments for coaching sessions are non-refundable.
Rescheduling Coaching: If you need to reschedule a coaching session, you must provide at least 48 hours' written notice. If notice is provided within this timeframe, you may reschedule the session for a mutually agreeable time. Failure to provide 48 hours' notice will result in the session being forfeited with no option for a refund or to reschedule.
4. Intellectual Property Rights
All content provided as part of the Services, including but not limited to course materials, videos, PDFs, ebooks, and coaching methodologies, are the exclusive intellectual property of Bia Consulting Limited.
Upon purchasing, you are granted a limited, non-exclusive, non-transferable licence to use the content for your personal, non-commercial use only.
You agree not to reproduce, duplicate, copy, sell, resell, distribute, or exploit any portion of the Service or its content without our express written permission.
5. User Account and Information You agree to provide current, complete, and accurate purchase and account information for all purchases made. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
6. Right to Refuse or Modify Service
We reserve the right to refuse service to anyone for any reason at any time.
We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. Prices for our products are subject to change without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
7. User Conduct You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any applicable laws (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.
8. Disclaimers
The Services and all content are provided on an "as is" and "as available" basis without any warranties of any kind. We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
The content provided is for educational and informational purposes only. We make no guarantee of any specific business or personal results from the use of our Services. You expressly agree that your use of, or inability to use, the service is at your sole risk.
9. Limitation of Liability To the fullest extent permitted by law, our total liability for any claims arising out of or in connection with this agreement shall not exceed the total amount of fees you have paid to us for the specific Service in question. In no case shall Bia Consulting Limited, our directors, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
10. Indemnification You agree to indemnify, defend and hold harmless Bia Consulting Limited and our affiliates, partners, officers, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
11. Termination We reserve the right to terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
12. General Provisions
Entire Agreement: These Terms of Service and any policies posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements.
Severability: If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision shall be deemed severed from these Terms, and the remainder shall remain valid and enforceable.
Waiver: The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
Force Majeure: We will not be liable for any delay or failure to perform as required by these Terms as a result of any cause or condition beyond our reasonable control (e.g., acts of God, internet outages).
13. Governing Law and Jurisdiction This Agreement is governed by the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to Terms of Service We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
15. Contact For any questions regarding these Terms of Service, please contact us at info@biainnovate.com.